- #Ctivo app wont connect to tivos install#
- #Ctivo app wont connect to tivos update#
- #Ctivo app wont connect to tivos series#
#Ctivo app wont connect to tivos update#
While this update should resolve virtually all reported TiVo issues, please reach out to support if you continue to experience any trouble. We absolutely appreciate all the feedback and data provided by TiVo users during our exploration of this issue, as well as your patience.
#Ctivo app wont connect to tivos install#
The update is currently available to install via the app for all users, and comes with the usual additional improvements to performance and stability.įor any of you who contacted Support directly for assistance with this behavior and had your networks placed into a paused state to remain on older firmware, our team has already gone through and updated your network status – you will now be able to manually apply v3.12 to your network through the app as normal. I'm not saying there isn't a similar issue with eero, but if you look at the TiVo forums you see many other users with this (or similar) issues that have nothing to do with eero.ĭrew here checking in with an important update! I’m happy to confirm for y’all here that the newest firmware version, 3.12, comes with an improvement for the TiVo behavior that you've been reporting here on the Community. TiVo technical/customer support is worthless, I'm about ready to configure a raspberry pi as a packet sniffer on ethernet and see exactly what the network activity is. He tried to be helpful, but still cannot connect. Tried every trick in trouble-shooting recommendations, and spent over 1/2 hour on telephone with Tivo Tech. The connection step always fails in "Getting account status". Premier box, Motorola Razr HD phone, wired and wireless network, but will not connect. Now, go back when you see the failure screen, and connect it again. I can force a good connection 100% of the time by going into my TiVo network settings, see that it failed, then force a new connection. While in setup, follow the instructions to verify you can control the TiVo with your Control Center remote. Proceed with on-screen steps to set up the new device. Verify TiVo is connected to the same network as Control Center. Verify Control Center discovers the newly connected TiVo.
#Ctivo app wont connect to tivos series#
My Bolt has this issue (on ethernet) and my Tivo Series 3 (on WiFi via eero) does not. Connect TiVo to any available Control Center HDMI port. On the TiVo, reboot (Help menu), then run the Wi-Fi or Ethernet setup from scratch.
![ctivo app wont connect to tivos ctivo app wont connect to tivos](https://images.idgesg.net/images/article/2017/08/tablotuner-100732167-orig.jpg)
If you also have a separate router, do it too, at the same time. Dont get absurd, more time doesnt help, less doesnt do a proper reset. Be SURE to leave the power cord off for at least 30 seconds. I've been struggling with this issue for some time and I'm pretty much convinced it's a TiVo issue. Reboot your internet gateway (modem), remove the power cord. On my network, eero is in bridge mode, with an Edgerouter ER-X doing the connection to my fiber ONT and it also does the DHCP work. The TiVo goes to a switch directly connected to the router and does not interact with eero. I too have a problem connecting to the TiVo service.